Itron Acquires Silver Spring Networks

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EnergySavvy Customer Insights

Customers expect personalized experiences and offers that are relevant to them. For utilities, though, the cost to serve customers is rising, and that means having to do more with less.

Customer Insights provides the tools utilities need to segment, analyze, filter and target customers for relevant utilities programs and offers to improve the customer experience.

Next Best Action
Data-driven artificial intelligence to identify and present the right offers to every customer at every interaction.

Targeting
Find and message to the best-fit customers for any of your DSM programs, distributed energy programs, or other products and services.